We built ConvoAct with privacy at the foundation, not as an afterthought. Here's exactly how we protect your data.
Last updated: February 18, 2025
🔐AES-256-GCMMilitary-grade encryption
🧠On-Device AIData never leaves your phone
☁️Zero KnowledgeWe can't read your data
🚫No Data SalesWe never sell your info
📋 Introduction
ConvoAct LLC ("ConvoAct," "we," "us," or "our") operates the ConvoAct mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
ConvoAct is built with privacy at its foundation. We believe your health data belongs to you and only you. Our architecture is designed so that we never need to access your personal health information.
📥 Information We Collect
Account Information: When you create an account, we may collect your name and email address for authentication purposes.
User-Generated Content: Tasks, plans, notes, and other content you create within the App are stored locally on your device and, if you enable sync, in your private encrypted iCloud container via Apple CloudKit.
Support Communications: If you contact us for support, we collect the information you provide in those communications.
Apple HealthKit Data: With your explicit permission, the App reads health metrics (such as sleep, heart rate, steps, and other HealthKit data types) to provide personalized wellness insights. This data is processed on your device and is never transmitted to our servers.
Mood & Energy Tracking: Self-reported mood and energy levels you log within the App are stored locally on your device.
Analytics: We use Plausible Analytics, a privacy-friendly analytics service that does not use cookies and does not collect personal data. It provides aggregate statistics only (e.g., page views, referral sources) with no individual tracking.
Crash Reports: If you opt in to sharing diagnostics with Apple, anonymized crash reports may be shared with us through App Store Connect to help improve app stability.
⚙️ How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve the App's functionality
Process your tasks, plans, and wellness data locally on your device
Enable optional iCloud sync across your devices
Respond to your support requests and communications
Analyze aggregate usage patterns to improve the App (without identifying individual users)
Send you important updates about the App (with your consent)
🧠 On-Device Processing & AI
⚡
All AI runs on YOUR device
ConvoAct uses Apple Foundation Models and on-device machine learning for task breakdown, mood analysis, and energy forecasting. All processing happens locally on Apple's Neural Engine. No personal data is sent to external AI services.
When you interact with AI coaching features that require cloud processing, your data is encrypted before transmission and processed in a way that prevents identification of individual users.
🛡️ Data Security
We implement robust security measures to protect your data:
🔑AES-256-GCM Encryption
Sensitive data is encrypted using military-grade AES-256-GCM encryption. Encryption keys are stored exclusively in your device's Keychain.
☁️Zero-Knowledge Architecture
Data synced to the cloud is stored as encrypted blobs. Our servers cannot decrypt or read your personal data.
🔒Secure Key Storage
Encryption keys never leave your device and are protected by the iOS Keychain and Secure Enclave.
✈️Offline-First Design
The App is fully functional offline. Data syncs only when you have an internet connection and have opted into sync.
💾 Data Storage & Sync
Your data is stored in the following locations:
📱
On-Device StorageAll data is stored locally using SwiftData. This is the primary storage location.
🔐
Encrypted in TransitIf sync is enabled, data is encrypted with AES-256-GCM before leaving your device.
☁️
iCloud (Optional)Encrypted data in your private Apple CloudKit container. Associated with your Apple ID, not accessible to ConvoAct.
We do not store your health data, tasks, or personal content on our own servers.
🔗 Third-Party Services
The App integrates with the following third-party services:
Service
Purpose
Data Shared
Apple HealthKit
Reading health & wellness data
None — stays on device
Apple CloudKit
Optional encrypted sync
Encrypted blobs only
Plausible Analytics
Privacy-friendly website analytics
No personal data
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
🤝 Data Sharing & Disclosure
🚫
We do not sell your personal data. Ever.
We may share information only in the following limited circumstances:
With Your Consent: When you explicitly authorize sharing.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Safety: To protect the rights, safety, or property of ConvoAct, our users, or the public.
Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case your data would remain subject to this Privacy Policy.
✊ Your Rights & Choices
You have the following rights regarding your data:
Access & Portability
Access all your data directly within the App at any time. Since data is stored on your device, you always have full access.
Deletion
Delete your data at any time by removing it within the App or by deleting the App. iCloud data can be managed through your Apple ID settings.
HealthKit Permissions
Revoke HealthKit access at any time through Settings > Health > Data Access on your device.
Analytics Opt-Out
Website analytics are cookie-free and don't track individuals. Use a browser ad blocker to block analytics entirely.
Communication Preferences
Opt out of non-essential communications at any time.
👶 Children's Privacy
The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
⚖️ California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. As noted above, we do not sell personal information.
To exercise your California privacy rights, please contact us at privacy@convoact.com.
🌍 International Users
If you are located outside the United States, please be aware that the App is operated from the United States. By using the App, you consent to the transfer and processing of your information in the United States in accordance with this Privacy Policy. Since your data remains on your device and in your private iCloud container, minimal data crosses international borders.
📝 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy within the App or on our website and updating the "Last updated" date at the top of this page. Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.
💬 Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: